NGD Lighting will process your order within 48 hours working days. If there are any unforeseeable delays, you will be contacted by our customer service team. Orders will be shipped to you by Australia Post for smaller items and larger items will be sent by a courier.
Please note NGD Lighting are unable to deliver to some larger items to rural areas of Australia, you will be contacted by our customer service team if this is the case.
All items should be delivered within 1-10 working days. Please notify us if the items have not been delivered within the timeframe.
Air Conditioning system such as Ducted system and Split system is required to be picked up at our Prairiewood or Villawood location in Sydney. We do no deliver these items.