• Return Policy

Return Policy

Returns

NGD Lighting offers 30 days return policy from receive date to ensure you have time for unwanted and faulty products be returned in reasonable time.
Policy Conditions:
If a product is faulty and the fault has occurred within the product period, the faulty must be returned to NGD Lighting for a replacement.
The return request must be made within the product’s warranty period from the date of sale to your customer.
Your eBay’s username must be returned with the product to verify the date of purchase.
All components relating to the product must be returned in its original condition and packaging. Products returned in any other condition run the risk of being rejected
NGD Lighting will refund your money back in your original payment option (via PayPal or Bank Transfer)
NGD Lighting will charge a 20% restocking fee for return goods.

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